SOC Analyst - RQ_227SEC_DXB Back to join us

Minimum of 6 years of experience working in a SOC (Information Security Operation Center) Professionally certified, within the required fields and SIEM solutions.

Job Description

• implement the Information Security Center Processes and procedures
• Recording the Incidents and Logging a ticket with the Service Desk with all
necessary details of the Incident.
• Categorizing and Prioritizing tickets
• Assigning the tickets to the right Incident support staff
• Monitoring the ticket progress, coordination and escalations.
• Formally closing Incident tickets after confirmation.
• Facilitating effective investigation, diagnosis and resolution of the Incident in coordination with the respective staff.
• Providing feedback regarding the process and Incident handling, to enable continual improvement of the process Investigating and diagnosing incidents.
• Resolving and Restoring Services.
• Communicating with the Service Desk, other technical teams and users as required.
• Updating all details in the Incident tickets.
• Coordinating with other Support teams and Suppliers as required resolving the incident.

Skills

Macfee, SOC, SIEM

Apply now

Write to careers@raqmiyat.com indicating the position applied for along with your updated resume and our recruitment team will get in touch with you.
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