Chatbot Solutions

Deliver Human-Like Experiences Through Rule-Based & AI Chatbots

We deliver tailored chatbot platforms to help enterprises automate and improve experiences across customer touchpoints through virtual assistant-driven intelligent interactions. The outcome – client support teams focus on core functions instead of mundane request processing and query resolutions.

Overview

Bots With Real Communication Sense

Raqmiyat’s chatbot solutions complement your customer engagement with extremely human-centric in-app messaging that increases engagement, interaction, and retention.

Chatbot Development – Based On Two Technology Approaches

Rule-Based Chatbots

These chatbots are programmed using a predefined set of rules and are deployed for conversations that have a limited questioning hierarchy. Our Rule-based chatbot solution includes command-based, keyword-based and transactional chatbots that communicate using predefined answers.

AI Chatbots

To enhance customer experience and give it a human-like feel, our AI-based chatbots and leverage machine learning, natural language processing (NLP), and sentiment analysis. Our AI chatbots are deployed for predictive and prescriptive answering during conversation across systems.

Our Tech-Expertise

Architecting Chatbots With Cutting-edge Technologies

Machine Learning

Embedded in chatbots to identify patterns in user input, make decisions, and learn from past conversations.

Natural Language Processing

By using NLP, our chatbots understand the context of the conversation and understand how humans communicate and enable them to replicate that behavior

Sentiment Analysis

It allows our chatbots to understand chat sentiments and converse in that respective manner.

Sector Specific Resources

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Human Art Of Conversation Bot-ified!